Open Enrollment FAQs

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Open Enrollment FAQs2018-10-22T17:55:03+00:00

2020 Open Enrollment begins October 21 and ends November 1, 2019.

You may have a pending event, such as a new hire, birth, employment status change, etc. that must be completed before being able to make your Open Enrollment elections. If you have any questions or need help, contact the Ensign Benefits Center at  877-352-8104.

You can enroll your spouse. However, if he/she is eligible for medical coverage through their employer (even if they are not enrolled), you will pay the $250 monthly surcharge. If your spouse is not eligible for employer provided medical coverage, you will not be charged the $250 monthly surcharge.

No. Given he’s eligible for our medical plans on his own, you do not have to pay the surcharge.

Your Anthem ID card will expire December 31. If you enroll in a medical plan, you’ll get a new medical/pharmacy ID card in December (one per family member) to use starting January 1. The ID card will include information about your benefits based on the plan you select along with important ID numbers your doctors and pharmacy will use to submit claims. The ID card will also include telephone numbers for you or your providers to call for any questions. You will also receive new ID cards if you are enrolling in the Kaiser CA HMO 2000 or the Cigna Dental DHMO for the first time. No ID cards are issued for the dental PPO or vision plans.

Call the Ensign Benefits Center at 877-352-8104, Option 1 or send an email to