We have partnered with Personify Health (formerly HealthComp) to keep you informed about your medical and pharmacy benefits. Through their website and mobile app, you can learn about your coverage, find an in-network doctor, submit and track claims, and much more. If you get need assistance, Personify Health’s knowledgeable customer service reps are just a message or call away to help you use your medical and pharmacy benefits with confidence.
Our partnership with Personify Health allows us to provide an array of health plan options to fit your needs and your budget. We are all accountable to understand our needs and the benefit options available. We are also accountable to manage our health and the cost of health care by getting recommended preventive screenings, using in-network providers, requesting generic drugs from your doctor and accessing all of the resources available in becoming a smarter health care consumer.
Personify Health Customer Service Team
If you are enrolled in the Value Copay Plan, Choice HSA PPO Plan or Premier EPO Plan, Personify Health’s customer service team provides all the guidance you need to choose and use your benefits with confidence, submit claims, find the right doctor and more.
Telephone: 833-549-2867 (M-F, 6 a.m. to 4:30 p.m. PT)
Personify Health Website and Mobile App
You can learn about the medical plans Personify Health administers at https://hconline.healthcomp.com/ensign.
After you enroll, use the Subscriber ID on your combined Medical/Pharmacy ID card to register on the Personify Health website.
Once you are registered, you can view, print and request ID cards, submit medical claims or track your claims, view medical benefits information and much more.
Download the Personify Health mobile app from the App Store or Google Play.
ID Cards
If you did not receive your new Medical/Pharmacy ID card with the Blue Shield or Blue Cross Blue Shield logo, click here to review the ID Cards FAQ.