Open Enrollment FAQs2021-07-18T04:20:24+00:00
When is Open Enrollment?2024-10-24T17:20:20+00:00

2025 Open Enrollment begins Oct. 28 and ends Nov. 8, 2024.

Why don’t I see my 2025 Open Enrollment event in my Workday inbox?2024-10-24T17:17:27+00:00

You may have a pending event, such as a new hire, birth, employment status change, etc. that must be completed before being able to make your Open Enrollment elections. If you have any questions or need help, contact the HR Services Support Center at  888-659-3616.

What happens if I don’t enroll for my 2025 benefits during Open Enrollment?2024-10-24T17:15:59+00:00

If you do not actively enroll in your 2025 benefits during the Open Enrollment period (Oct. 28 – Nov. 8, 2024) , your 2024 benefit elections will roll over to 2025 except for the Health Savings Account and Flexible Spending Accounts. You must enroll in these accounts each year.

I have questions about the voluntary benefits through Unum. Who can I talk to?2024-10-24T17:29:05+00:00

If you have questions about voluntary critical illness, hospital or accident insurance through Unum, visit the Unum-Ensign microsite

or call Unum at 866-679-3054. You can also contact the HR Services Support Center at 888-659-3616 or send an email to benefits@ensignservices.net.

You can also contact the HR Services Support Center if you have questions about the voluntary short-term disability coverage through Unum or any of your other Ensign benefits.

Can I enroll my spouse now with no spousal surcharge?2019-09-30T01:02:24+00:00

You can enroll your spouse. However, if he/she is eligible for medical coverage through their employer (even if they are not enrolled), you will pay the $250 monthly surcharge. If your spouse is not eligible for employer provided medical coverage, you will not be charged the $250 monthly surcharge.

My spouse is also an employee covered by an Ensign Services medical plan. Do I have to pay the spousal surcharge to cover him under my elections?2017-12-01T17:19:07+00:00

No. Given he’s eligible for our medical plans on his own, you do not have to pay the surcharge.

If I change medical, dental or vision plans, when will I get my identification cards?2024-10-24T17:34:08+00:00

If you are enrolled in the Value Copay Plan, Choice HSA PPO Plan or Premier EPO Plan in 2024, you will receive new medical ID cards for 2025.

If you are enrolled in the Kaiser HMO with HSA in 2024 and keep the same medical coverage in 2025, you can continue using your current medical ID card.

If you are enrolled in the SIMNSA Baja CA Premier Access HMO in 2024 and keep the same medical coverage in 2025, you can continue using your current medical ID card.

The ID card will include information about your benefits based on the plan you select along with important ID numbers your doctors and pharmacy will use to submit claims. The ID card will also include telephone numbers for you or your providers to call for any questions. You will also receive new ID cards if you are enrolling in the Kaiser HMO with HSA or the Cigna Dental DHMO for the first time. No ID cards are issued for the dental PPO or vision plans.

I need help with my elections and have questions on what’s offered. Who can help me?2024-10-24T17:18:12+00:00

Call the HR Services Support Center at 888-659-3616 or send an email to benefits@ensignservices.net.

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