Mental & Emotional Health

Support to Help You Thrive

Life can get complicated, and our benefits are here to help you and your family manage personal, family, and work-life challenges.

All Employees

Eligibility

Available to all employees—even if you’re not enrolled in a medical plan. Coverage also extends to your spouse, dependent children, parents, and parents-in-law.

Services

Confidential support for personal, family, and work-life issues such as stress, anxiety, depression, grief, parenting challenges, addiction, and more. Work-life balance resources include childcare referrals, legal assistance, and financial guidance.

Availability

Unlimited phone counseling, available 24/7.
Three in-person counseling sessions per issue, per person, per year.

Cost

Free for you and your covered family members.

Personify Health Plans

Eligibility

Available if you’re enrolled in the Value Copay, Choice HSA, or Premier EPO plan.

Services

Video visits with licensed therapists for issues like anxiety, depression, eating disorders, and family concerns (for members 18+).

Availability

7 days a week, 9 a.m. – 7 p.m. local time.

Cost

Value Copay: $5 copay
Choice HSA PPO: $55 copay, then 10% after deductible
Premier EPO: $5 copay

Eligibility

Available if you’re enrolled in the Value Copay, Choice HSA, or Premier EPO plan.

Services

Text-based virtual care for generalized anxiety and depression.

Availability

24/7/365

Cost

Value Copay & Premier EPO: Free
Choice HSA: $8 copay

Eligibility

Available if you’re enrolled in the Value Copay, Choice HSA, or Premier EPO plan.

Services

  • Up to 8 in-person and virtual therapy sessions with a licensed therapist.
  • Personalized mental health coaching.
  • Digital tools for managing stress, improving sleep, and strengthening relationships.

Availability

Virtual or text-based appointments.

Cost

FREE

Eligibility

Available if you’re enrolled in the Value Copay, Choice HSA, or Premier EPO plan.

Services

Inpatient and outpatient care for conditions like anxiety, depression, grief, substance abuse, and eating disorders.

Cost

Value Copay: Inpatient 20% after deductible; Outpatient 20% after deductible
Choice HSA PPO: Inpatient 20% after deductible; Outpatient 20% after deductible
Premier EPO: Inpatient $500 copay after deductible, then 20%; Outpatient $250 copay after deductible, then 20%

Centivo PCP Partnership

Eligibility

Available if you’re enrolled in the Centivo PCP Partnership Plan.

Services

Talk therapy and psychiatry via secure video visits.

Availability

By appointment with the therapist or psychiatrist of your choice.

Cost

Covered as part of your Centivo plan.

Kaiser HMO with HSA

Eligibility

Available if you’re enrolled in the Kaiser HMO with HSA (CA, CO, OR, WA).

Services

Assessment, therapy, and support for mental health and substance use conditions (anxiety, depression, OCD, sleep disorders, etc.).

Availability

By appointment, scheduled through kp.org/appointments or the Kaiser app.

Cost

20% coinsurance after deductible for outpatient and inpatient care, including substance use treatment.

Extras

Free access to Calm and Headspace Care apps (via Kaiser portal).

SIMNSA Baja CA Premier Access HMO

Eligibility

Available if you’re enrolled in the SIMNSA Baja CA Premier Access HMO.

Services

Inpatient and outpatient mental health treatment.

Cost

Inpatient: Covered in full; Outpatient: $5 copay.

Get Help Now

If you are in a crisis or someone else may be in danger, the list of resources below can provide you with immediate help.

If You Need Help Now Contact
Emergency 911
Suicide & Crisis Lifeline 988
Crisis Text Line Text “DESERVE” to 741-741
Lifeline Crisis Chat (online live messaging 988lifeline.org/chat 
Self-Harm Hotline 
800-DONT CUT (1-800-366-8288)
Essential Local and Community Service 211, 211.org/
Planned Parenthood Hotline 800-230-PLAN (7526)
American Association of Poison Control Centers 
800-222-1222
National Council on Alcoholism & Drug Dependency Hope Line 800-622-2255
National Crisis Line – Anorexia & Bulimia 
800-233-4357
LGBTQ Hotline 888-843-4564 
LGBTQ Guide to Online Safety 
vpnmentor.com/blog/lgbtq-guide-online-safety/
TREVOR Crisis Hotline
866-488-7386
AIDS Crisis Line
800-221-7044
Veterans Crisis Line 
veteranscrisisline.net 
TransLifeline
translifeline.org, 877-565-8860