Q: Where do I enroll or make changes to my benefits?
A: Use Workday to enroll, make changes during open enrollment, or after qualifying life events.
Q: What if I don’t see answers to my questions here?
A: If you don’t find what you need in the FAQs, contact the Ensign Benefits Center for help.
Q: When is open enrollment?
A: The open enrollment period is announced annually; this is your chance to elect benefits for the next plan year.
Q: Can I make changes outside of open enrollment?
A: Only if you experience a qualifying life event (e.g., marriage, birth, loss of other coverage).
Q: Who is eligible for benefits?
A: Typically, full-time employees and certain part-time employees who meet eligibility criteria are eligible.
Q: Can my dependents get coverage?
A: Yes — you may enroll eligible dependents (spouse, children) during open enrollment or after eligible life events.
Q: Can I change my benefit elections during the year?
A: Only if you have a qualifying life event or change in status. Otherwise, elections generally stay fixed until the next open enrollment.
Q: What documentation is needed for life events?
A: You’ll be asked to provide proof (e.g., marriage certificate, birth certificate, loss of coverage notice).
Q: How do medical plans differ?
A: Ensign offers multiple plans (Value Copay, Choice HSA PPO, Premier EPO, Centivo PCP Partnership, Kaiser HMO, SIMNSA). You choose the plan that best fits your needs.
Q: How do prescription benefits work?
A: Each medical plan has a prescription drug benefit. Copays, coinsurance, and networks may differ based on which plan you choose.
Q: What is a Health Savings Account?
A: An HSA is a tax-advantaged account you can use to pay for qualified medical expenses.
Q: Who can contribute to an HSA?
A: Only those enrolled in a high-deductible health plan (e.g., certain Ensign plans) are eligible to contribute.
Q: Are dental and vision benefits offered?
A: Yes — Ensign offers dental and vision coverage. Terms, networks, and costs vary; check plan documents for specifics.
Q: What is a Flexible Spending Account?
A: An FSA lets you contribute pre-tax dollars to pay for certain eligible health care or dependent care expenses.
Q: Does Ensign offer commuter benefits?
A: Yes — Ensign offers a Commuter Benefit Plan that allows you to set aside pre-tax dollars to pay for eligible transit expenses.
Q: Does Ensign offer life and AD&D insurance?
A: Yes, basic life and AD&D insurance are provided; there are options for supplemental coverage as well.
Q: What about disability benefits?
A: Long-term disability coverage is available under Ensign’s benefit offerings.
Q: What voluntary benefits can I elect?
A: Options include voluntary group accident insurance, critical illness, hospital insurance, legal insurance (ARAG), cyber/identity theft protection, pet insurance, and auto/home discounts.
Q: Am I eligible for COBRA after leaving the company or losing coverage?
A: Yes — you may continue coverage under COBRA, subject to federal rules and timelines.
Q: What if I’m Medicare-eligible?
A: You can still coordinate Ensign benefits with Medicare. Specific rules depend on your coverage and status.
Q: Does Ensign offer a retirement plan?
A: Yes, the Ensign Services, Inc. 401(k) Retirement Savings Plan is available for eligible employees.
Q: Can I roll over funds from another 401(k) into Ensign’s 401(k)?
A: Yes — you may be able to roll over money from another qualified 401(k) plan into Ensign’s 401(k).
Q: What work-life benefits are available?
A: Ensign offers a variety of benefits including tuition reimbursement, child care assistance, perks/discounts (PerkSpot, TicketsatWork), and employee assistance programs.
benefits@ensignservices.net
888-659-3616
(Weekdays, 8 AM – 5 PM PT)
support@ensignservices.net
949-540-1200
